Bite Studio - Visual Editor
Tom Dixon

Delivery Policy

If your order is in stock we provide a next working day (Monday to Friday 9am – 5pm) delivery service for all items ordered before midday.

†Please note: some furniture items may not apply, you will receive an estimated delivery email after payment confirmation. There may be cases when products are shown as 'In Stock' but if there is low or limited stock there may not be enough to fulfil your order, you will be notified and an alternative delivery date will be offered.

For your convenience we provide a full delivery service via DPD and DHL. We may send items separately, dependent on the best courier to get the items to you as quickly as possible.

If you need an update on the delivery progress of your order or wish to change the delivery date, your email dispatch confirmation (which follows your order confirmation) will include a link to the delivery company's website and the tracking number for your items. 

Our delivery charge is based on your total basket value:

Furniture delivery charge (and mixed baskets with at least one item of furniture):

Under £500: £10 
Over £500: Free 

Lighting & Accessories delivery charge:

Under £50: £5 
Over £50: Free 

*Mixed orders with furniture will not qualify for free delivery if the total is under £500

**Our large upholstery items incur a special delivery charge due to being bulky and the extra care required for delivery. If your order includes a combination of an upholstery item and other non upholstery item, then the maximum delivery charge will be applied.

Where We Deliver

We deliver anywhere in the UK. Unfortunately we are currently unable to deliver outside the UK.
For a full list of stockists outside of the UK click here.                     

Delivery Access

Please note you are responsible for ensuring safe and easy public access to the delivery address and the products can fit into your property. All package dimensions can be found on the Technical Specification sheets that are available to download on each product page of our website.

If your goods cannot be delivered because of access issues and subsequently you do not take delivery of them from the delivery company's depot, you will be charged to return them to our warehouse and our customer services representative will be in touch.

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